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Trainee Customer Service Administrator

Exeter, Devon


£18,000 - £18,000


Trainee Customer Service Advisor / Administrator - New Homes £18k + benefits Exeter based

Customer Service trainee needed for successful and respected building contractor

The Role

As Trainee Customer Service Administrator, you will provide a quality customer care service to all clients. You will assist with customer issues and claims, working to maintain the company's 5* housebuilder status. Full training will be provided for your responsibilities including:

  • handling incoming customer calls & emails
  • processing files and general administration duties
  • handling complaints in a sensitive / consistent manner
  • working within NHBC guidelines / standard industry practice

The Company

Our client is a UK nationwide FTSE company and one of the UK's leading construction groups with revenues in excess of £1billion. They offer fantastic career training and development, the opportunity to progress along with attractive remuneration package and benefits.

The Person

As Trainee Customer Service Administrator, you will be a confident individual with sound judgment and strong communication skills. You may already have some customer service experience and/or relevant qualification but 'on the job' learning and training will be provided to develop your technical skills and knowledge and use of web-based software system. You will need:

  • to be a confident and articulate phone manner
  • organisational & self-motivation skills
  • ability to work effectively as part of a small team
  • sound IT skills e.g. Microsoft Word, Excel, Outlook etc.

With an ambitious strategy, the company is poised for further growth and success, so if you're committed, talented and enthusiastic, this is the right place for you.

Monday to Friday office hours with early finish every Friday.

If you wish to be considered for the role of Trainee Customer Service Administrator, please forward your CV quoting reference 283106A.


Applications are invited with experience in: new homes customer service adviser jobs construction industry NHBC warranty jobs buildmark builder housebuilding call centre client care CSCS Exeter Devon jobs administrator

ThreePeople advertises vacancies on behalf of clients. If your CV matches our clients requirements, we will forward your details to them to confirm your suitability. By applying for this role, you consent to the submission of your details for this purpose only. Any data processed will be used for recruitment purposes only and will be not be retained by ThreePeople for a period longer than 6 months.

Apply now