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Call Centre / Customer Service Advisor

London

Permanent

£25,000 - £25,000

293175A

Call Centre Operator - Central London - up to £25,000 p.a. depending on shift pattern

Opportunity to work with state-of-the-art, on-demand mobility technology for fast growing company

The Role

Using state-of-the-art, on-demand mobility technology the Call Centre / Customer Service Advisor will act as liaison between the business, the drivers, clients and passengers. You will be an integral part of the 24/7, 365 days a year customer, driver support and dispatch services, and your role will be key to maintaining a high standard of customer care and developing a reputation for service excellence.

You must be able to work one of the following shifts Monday to Sunday 40 hours per week (inc. Bank Holidays): 7.00 am until 3.00 pm, or 3.00 pm until 11.00 pm, or 11.00 pm until 7.00 am. (5 days working, 2 consecutive days off)

The Company

Our client is an on-demand mobility company, available in more than 60 cities worldwide, including London, Moscow and New York. Their technology enables consumers and businesses to instantly book on-demand transportation, delivery, and logistics. With state-of-the-art on-demand mobility technology, they are the global leader in corporate ground travel. They have raised $520 million in venture funding to date, and were selected by Forbes as one of the "top 15 explosively growing companies".

The Person

The ideal Call Centre / Customer Service Advisor will have previous experience of working in a call centre environment with a good understanding of call centre processes / procedures and an excellent telephone manner. You will also have:

  • experience dealing with a high volume of inbound / outbound calls
  • knowledge of latest technological updates of dispatch systems / driver units
  • experience in handling and resolving queries

If you wish to be considered for the role of Call Centre / Customer Service Adviser, please forward your CV quoting reference 293175A.

WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK

Applications are invited with experience in: call centre advisor operator B2B customer service adviser B2C on demand mobility technology inbound outbound calls company dispatch services transport logistics London jobs

ThreePeople advertises vacancies on behalf of clients. If your CV matches our clients requirements, we will forward your details to them to confirm your suitability. By applying for this role, you consent to the submission of your details for this purpose only. Any data processed will be used for recruitment purposes only and will be not be retained by ThreePeople for a period longer than 6 months.

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