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Customer Service Coordinator

Bristol

Permanent

£21,000 - £23,000

293188A

Customer Service Coordinator Bristol £21k to £23k + benefits

Exciting opportunity for Customer Service Coordinator to join growing business in Bristol

The Role

As Customer Service Coordinator you will provide support and coordinate all administrative activities across the organisation. Acting as the main customer contact, supporting & maintaining excellent customer service your responsibilities will include:

  • handling all incoming customer queries, professionally and effectively
  • recording / maintaining accurate information on business systems
  • building positive relationships with internal / external customers
  • coordinating External Quality Advisor (EQA) activity
  • assisting with production of financial / management reports
  • delivering against agreed personal & functional KPIs

The Company

With a long-established reputation in carrying out assessments, our client takes an innovative and dynamic approach, and is one of the first organisations to be registered with the Education and Skills Funding Agency, helping employers across the UK to deliver the independent End Point Assessments that are now an essential element of any Apprenticeship. They develop off-the-shelf, customised or fully bespoke training programmes across a growing number of sectors, delivering excellent customer service through a collaborative approach. On offer is a great benefits package, including 25 days holiday (business closes at Christmas), contributory pension (company matched), life insurance, and company car scheme option after probationary period.

The Person

As Customer Support Coordinator you will have previous administration experience in a similar role providing support to a busy team. With excellent customer service experience and/or skills you will also have the following skills:

  • ability to use MS Outlook, Word & Excel
  • experience managing multiple tasks & priorities
  • excellent written and verbal communication

If you wish to be considered for the role of Customer Support Coordinator, please forward your CV quoting reference 293188A.

WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK

Applications are invited with experience in: customer support coordinator customer service administrator KPI contact centre communication EQA training education office job reports manager administration microsoft office Bristol

ThreePeople advertises vacancies on behalf of clients. If your CV matches our client's requirements, we will forward your details to them to confirm your suitability. By applying for this role, you consent to the submission of your details for this purpose only. Any data processed will be used for recruitment purposes only and will be not be retained by ThreePeople for a period longer than 6 months.

Apply now