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Customer Service Administrator

London

Permanent

£24,000 - £24,000

293403i

Customer Service Administrator London N7 £24,000 p.a. + benefits

Fantastic start to career as Customer Service Administrator in an exciting, fast paced, ethical, ecologically friendly & sustainable fashion business

THE ROLE

As Customer Service Administrator you will be the main point of contact for customers, providing administrative support for the wholesale & retail teams. Delivering professional customer service at all times your responsibilities will include:

  • dealing with customer queries - over the phone and via email
  • order entry into stock management system
  • taking orders over the phone or email and accurately recording them
  • processing returns & credits efficiently
  • maintaining accurate stock levels on the website
  • dealing with incoming and outgoing post
  • acting as front of house point- greeting customers & visitors

THE COMPANY

Our client is an award winning fashion business that is rapidly growing in strength and reputation through its innovative clothing designs using natural and sustainable materials. Founded in Australia in 1995 and launched in the UK in 2002 their collections borrow from nature and the world around us in the fabrics and design inspiration. There is a thriving Wholesale business with more than 1,000 stockists internationally and a rapidly growing ecommerce business dispatching globally.

Company benefits on offer include 40% discount on clothing range, 1 day off annually for volunteering work, 28 days holiday, pension scheme.

THE PERSON

As Customer Service Administrator you will have experience in an office / customer service / administration environment, and be well organised, reliable, independent, honest and motivated. With a passion for impeccable customer service and the ability to learn fast and to thrive in a dynamic environment you will also have:

  • excellent communication skills ( verbal and written )
  • good computer literacy ( Outlook, Word, Excel )
  • excellent attention to detail
  • an interest in the sustainable / ethical message and fashion

You will be required to work a rotating weekly rota of 3 shifts as follows: 8am - 4.30pm, 9am - 5.30pm or 10.30am - 7pm.

If you wish to be considered for the role of Customer Service Administrator, please forward your CV quoting reference 293403i.

WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK

Applications with experience in: administrator customer service manager administration jobs business support customer service ethical eco sustainable retail jobs admin administration jobs London customer service jobs London n7 jobs

ThreePeople advertises vacancies on behalf of clients. If your CV matches our client's requirements, we will forward your details to them to confirm your suitability. By applying for this role, you consent to the submission of your details for this purpose only. Any data processed will be used for recruitment purposes only and will be not be retained by ThreePeople for a period longer than 6 months.

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