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Customer Service Administrator

West London, London

Permanent

£25,000 - £28,000

313729

Customer Service Administrator West London £25k to 28k + benefits

Customer Service Administrator for successful London based wholesale company

The Role

As Customer Service Administrator your role is all about communication. Liaising with colleagues, the accounts team, wholesale / web customers, warehouses and sales agents, your responsibilities will include:

  • email correspondence with customers / wholesale suppliers
  • taking customer phone calls
  • collating / interpreting stock reports
  • check order requests / queries re. price, sizing etc
  • raise invoices
  • processing orders & returns

The Company

Our client is a successful wholesaler and retailer of footwear. They have developed some of the worlds most recognisable brands, and now operate in both the UK and Germany. With a commitment to sustainable development, they focus on long term brand growth based on responsible business practices and renewable / recycled materials.

The Person

As Customer Service Adviser you will have some experience in a similar role, ideally with a knowledge of the wholesale and footwear sectors. You will also have:

  • basic knowledge of Excel
  • experience using SAP and Shopify (training can be provided)
  • good organisational skills
  • good communication skills both written and verbal

Due to Covid, this role will be part home based with regular attendance at the London office

If you wish to be considered for the role of Customer Service Adviser, please forward your CV quoting reference 313729.

WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK

Applications are invited with experience in: customer service adviser administrator wholesale order processing administration communication office job Excel SAP Shopify London

We advertise vacancies on behalf of clients. If your CV matches our client's requirements, we will forward your details to them to confirm your suitability. By applying for this role, you consent to the submission of your details for this purpose only. Any data processed will be used for recruitment purposes only and will be not be retained by us for a period longer than 6 months.

Apply now