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Customer Service Advisor

Bristol City Centre, Bristol

Permanent

£22,370 - £25,000

211023-3945T

Customer Service Advisor Bristol £22,370 + bonus + benefits OTE £25k

Great opportunity for customer service advisor in fast paced role with forward thinking training company.

The Role

As Customer Service Advisor you will be responsible for offering apprenticeship training opportunities to existing and prospective learners and clients through inbound and outbound calls across a variety of sectors and offering the best possible to service to all. Your duties will include:

  • Advising existing and new clients/learners on the appropriate courses to suit them and their job role.
  • Encouraging existing customers to sign up their employees for apprenticeships
  • Qualifying all opportunities to ensure that they are fully eligible for funding
  • Ensure specific campaign messages are delivered accurately

The Company

Our client is one of the top performing and fastest growing training companies in the UK. With their success built upon tailored solutions to meet the specific needs of employers and employees, they serve a rapidly expanding customer base across the Hospitality, Retail, Business & Commerce and Health, Care and Early Years sectors. Their dynamic growth is set to continue as they offer new training and employment programmes, focusing on the provision of Apprenticeships and commercial training for all.

The Person

As Customer Service Advisor you will have a Call Handling / Contact Centre experience in a similar phone based environment (business admin. / call centre ). You will also have:

  • a polite, confident and friendly telephone manner / ability to build relationships
  • experience of results orientated / pressurised environment.
  • good working knowledge of MS Office (Word, Excel, Outlook)
  • excellent administrative and organisational skills.

If you wish to be considered for the role of Customer Service Advisor, please forward your CV quoting reference 211023-3945

WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK

Applications are invited with experience in: customer service advisor contact centre adviser call centre apprenticeships training education B2B B2C MS Office administration office jobs Bristol jobs fixed term contract

We advertise vacancies on behalf of clients. If your CV matches our client's requirements, we will forward your details to them to confirm your suitability. By applying for this role, you consent to the submission of your details for this purpose only. Any data processed will be used for recruitment purposes only and will be not be retained by us for a period longer than 6 months.

Apply now