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IT Customer Support Advisor

Bath, Somerset

Permanent

£22,000 - £25,000

210025T

IT Customer Support Advisor Bath £22,000 to £25,000 per annum d.o.e

Do you have great customer service skills and an interest in software products and services?

Work for Bath based digital solutions company - currently home based with flexibility to mix home and office-based work in the future

The Role

The IT Customer Support Advisor role will provide technical customer support within the helpdesk team - excellent customer service skills and an interest in software products and services is required. Your responsibilities will include:

  • dealing with customer support issues
  • answering support questions
  • first line support to existing clients
  • assisting in due course with new customer set up

The Company

Our Bath based client provides a cloud-based software application that manages the buying and spend in multi-location organisations. They have a growing global user-base including festivals, events companies, retail chains, restaurant chains and construction businesses.

The Person

As IT Customer Support Advisor you will have excellent customer service communication skills backed up by an interest in software products and services. You may have experience of working in first line support / customer support / helpdesk environment or you may just be starting out. If you have the customer service skills we need and a passion for software products and services we would like to hear from you.

The role is currently home based and will allow for a flexible mix of home and office working in the future.

You will be working with a small team who are all extremely capable software professionals, giving you the opportunity to learn from others and expand your knowledge. You will find the office atmosphere relaxed, fun and friendly.

If you wish to be considered for the role of Customer Support Advisor, please forward your CV quoting reference 210025T.

WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK

Applications are invited with experience in: software customer support technician first 1st line support technician sales support customer service IT jobs technician jobs computers helpdesk digital IIS SQL internet software Microsoft Bath

We advertise vacancies on behalf of clients. If your CV matches our client's requirements, we will forward your details to them to confirm your suitability. By applying for this role, you consent to the submission of your details for this purpose only. Any data processed will be used for recruitment purposes only and will be not be retained by us for a period longer than 6 months.

Apply now