Chat with us, powered by LiveChat

Menu

Jobs

Customer Service Advisor - Energy

Bristol

Permanent

£24,000 - £24,000

210047

Calling all Graduates. If you want to work for a company that cares about the planet and our future then we should be talking!

Come and work for a vibrant and inclusive company that really cares and invests in its people?

Glassdoor reviews:

"This has been a great fit for me so far, which I believe is a result of the thorough interview process, it's shaping up to be everything I was told it would be. I feel valued, respected and looked after."

"The company genuinely and passionately cares about its people both staff and members, and the planet we all need to protect"

WHO WE ARE LOOKING FOR

Are you a good communicator? Can you manage your own time and think on your feet? Are you passionate about sustainability?

As Customer Service Advisor for a digital renewable energy supplier you will use chat, email and telephone to connect with customers offering advice and guidance, support and feedback. On a daily basis you will:

  • deal efficiently with a full range of customer enquiries
  • assess customer feedback to continually improve service
  • direct customers to relevant online support, seeking technical guidance as required
  • develop & maintain a comprehensive knowledge base of company products & services

If you can answer Yes to the following then we need to be talking:

  • are you keen to gain a professional training in a growing industry?
  • are you curious and a great communicator?
  • are you committed to great customer service?
  • are you passionate about sustainability?

THE WORKPLACE

Our client is a digital energy supplier, voted 3rd in "100 Best mid size Companies to work for in 2021". They are also a Which recommended energy provider for the second year running. They deal only in clean, renewable, sustainable energy.

They are based in Bath, a short walk from the railway station, in modern, bright offices with kitchen facilities, comfortable staff break out areas, and a full social programme.

Company benefits include unlimited holiday, parental leave and pay, private medical insurance, pension scheme, life assurance, cycle to work scheme, season ticket loan and many more.

Due to COVID19, everyone currently works from home and will to do so until it's safe to return to the office. Depending on how government guidelines change over the coming months, this role can either be worked from the office or a mixture of remote and office.

HOW TO APPLY

If you wish to be considered for the role of Customer Service Advisor, please send your CV quoting reference 210047

WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK

Applications are invited with experience in: graduate digital service advisor customer service adviser energy technology web chat utilities Bath jobs Bristol Exeter Birmingham Southampton Swindon Reading

We advertise vacancies on behalf of clients. If your CV matches our client's requirements, we will forward your details to them to confirm your suitability. By applying for this role, you consent to the submission of your details for this purpose only. Any data processed will be used for recruitment purposes only and will be not be retained by us for a period longer than 6 months.

Apply now