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Customer Bookings Coordinator

Bristol

Permanent

£23,690 - £23,690

210167-4245

Customer Bookings Coordinator - Part time Bristol £23,690 p.a. + benefits pro rata

Part time role for Customer Bookings Coordinator with growing training company in Bristol

Child friendly hours - Monday to Friday - 9.00 until 3.30

The Role

As Customer Bookings Coordinator you will provide customer focused solutions to deliver a high-quality apprenticeship assessments. Liaising with clients to support and maintain excellent customer service, your duties will include:

  • planning meetings / guiding apprentices through their assessments
  • handling customer queries to achieve satisfactory resolution
  • supporting booking of assessments and planning meetings
  • building relationships with customers
  • management of Booking team inbox

The Company

With a long-established reputation in carrying out assessments, our client takes an innovative and dynamic approach, and is one of the first organisations to be registered with the Education and Skills Funding Agency, helping employers across the UK to deliver the independent End Point Assessments that are now an essential element of any Apprenticeship. They develop off-the-shelf, customised or fully bespoke training programmes across a growing number of sectors, delivering excellent customer service through a collaborative approach.

The Person

As Customer Bookings Coordinator you will have previous experience in a similar contact centre environment. With excellent customer service experience and/or skills you will also have the following:

  • ability to use MS Outlook, Word & Excel
  • experience managing multiple tasks & priorities to deadlines
  • excellent written and verbal communication

Hours of work - Monday to Friday 9.00 until 3.30

Salary shown is full time equivalent and will be pro-rata

If you wish to be considered for the role of Customer Bookings Coordinator, please forward your CV quoting reference 210167-4245..

WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK

Applications are invited with experience in: customer support coordinator customer service administrator KPI contact centre communication customer service advisor EQA training education office job administration microsoft office part time Bristol

We advertise vacancies on behalf of clients. If your CV matches our client's requirements, we will forward your details to them to confirm your suitability. By applying for this role, you consent to the submission of your details for this purpose only. Any data processed will be used for recruitment purposes only and will be not be retained by us for a period longer than 6 months.

Apply now